Privacy Policy (Complete Content)

Welcome to Gr Mega Mart.
Hum aapki privacy ko protect karna humari top priority samajhte hain.
Niche di gayi policy explain karti hai ki hum aapka data kaise collect, store, use aur protect karte hain.

1. Information We Collect

Hum aapka data sirf order process aur service improvement ke liye collect karte hain:

 Personal Information:

• Name

• Mobile Number

• Email Address

• Delivery Address

• Gender (optional)

 Order Information:

• Purchased items

• Payment method

• Transaction details (but no full card info)

 Technical Information:

• IP address

• Device type

• Browser type

• Cookies & session activity

2. How We Use Your Information

Aapka data hum niche purposes ke liye use karte hain:

✔️ Order Fulfillment

• Order confirmation

• Delivery updates

• Shipping communication

• Customer service support

✔️ Customer Support

• WhatsApp support

• Login help

• Return/refund assistance

✔️ Improve User Experience

• Website speed improvement

• Personalised suggestions

• Better product recommendations

✔️ Marketing & Notifications

(Optional)

• Offers & promotions

• Order reminders
  Users kabhi bhi unsubscribe kar sakte hain.

3. How We Protect Your Data

Hum industry-standard security use karte hain:

• SSL Encryption

• Firewall protection

• Secure payment gateways

• Limited employee access

• Regular security audits

Aapka personal data sell / share / trade nahi kiya jata.

4. Cookies Usage

Hum cookies use karte hain for:

• Faster login

• Better cart experience

• Saves your preferences

• Personalized homepage

Aap browser settings me cookies disable kar sakte ho.

5. Third-Party Services

Hum kuch third-party tools use karte hain:

• Payment gateway (Razorpay/UPI)

• Courier tracking services

• Analytics tools (optional)

Ye services sirf essential information handle karti hain.
Koi bhi third-party aapka data marketing ke liye use nahi karti.

6. Payment Security

Hum card details store nahi karte.
Sab payment gateways (UPI, Cards, Wallets) PCI-DSS compliant hote hain.

7. User Rights

Aap hamesha yeh rights rakhte ho:

• Apna data dekh sakte ho

• Data update kar sakte ho

• Account delete karwa sakte ho

• Promotional SMS/Email stop kar sakte ho

8. Children’s Privacy

Gr Mega Mart 13 saal se kam age ke users se data collect nahi karta.

9. Policy Updates

Privacy Policy kabhi bhi update ho sakti hai.
Changes website par publish hote hi applicable ho jate hain.

10. Contact Information

Privacy-related queries ke liye contact karein:

 Email: [email protected]
 WhatsApp: 9507945670
 Timing: 10 AM – 7 PM (Mon–Sat)